Terms of Service & Commercial Governance

1. Acceptance of Terms & Studio Identity

By accessing, browsing, or placing an order on wintershogun.tech, you unconditionally accept and agree to be bound by these Terms of Service. If you are entering into this agreement on behalf of a retail store, business firm, or enterprise entity, you represent and warrant that you possess the full legal authority to bind that entity.

Wintershogun Studio is an independent proprietary craft software guild headquartered in Davangere, Karnataka, India, dedicated to engineering sovereign, offline-first operating software.

2. Intellectual Property & Trademarks

All proprietary source code, software architectures, algorithms, logos, graphical assets, trade dress, and brand designations—including the Hanko seal mark 冬将軍, the name Wintershogun Studio, and the Lyndesk product mark—are the exclusive intellectual property of Wintershogun Studio.

Purchasing a commercial license grants you a perpetual operational license right under the EULA; it does not transfer underlying intellectual property ownership, copyright titles, or trademark registrations to the Licensee.

3. Commercial Orders & License Key Delivery

All commercial software offerings displayed on wintershogun.tech/pricing are capital asset purchases with clear, one-time fees (zero mandatory recurring subscriptions).

• Instant Digital Fulfillment: Upon successful transaction authorization by our payment gateway, your perpetual cryptographic license key is generated immediately on-screen and transmitted to your designated delivery email address.
• Invoice Documentation: A commercial digital invoice detailing payment reference numbers, tax breakdowns, and product specifications is provided for business accounting records.

4. Acceptable Use & Operational Standards

Users of wintershogun.tech covenant that they shall not:

• Engage in automated scraping, denial-of-service attempts, or security probes against our edge infrastructure;
• Use stolen financial instruments or fraudulent identities to acquire software licenses;
• Attempt to compromise our Resend transactional mailing pipelines or submit spoofed inquiries through support forms.

5. Statutory Indian E-Commerce Governance

In accordance with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000:

• Entity Name: Wintershogun Studio (冬将軍)
• Registered Operating Base: Davangere, Karnataka, India • PIN: 577004
• Customer Contact Channel: [email protected]
• Statutory Compliance Officer: Wintershogun Studio Guild Legal Desk

6. Grievance Redressal Mechanism

In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, Wintershogun Studio maintains an active Grievance Redressal mechanism:

7. Arbitration & Sole Jurisdiction

Any dispute, claim, or controversy arising out of or relating to these Terms, or the breach, termination, or validity thereof, shall first be subjected to informal good-faith negotiation between the parties.

Failing amicable settlement, disputes shall be finally referred to binding arbitration conducted under the provisions of the Arbitration and Conciliation Act, 1996 (India) before a sole arbitrator appointed mutually by the parties. The seat and venue of arbitration shall be Davangere, Karnataka, India, and proceedings shall be conducted in English.

Subject to the arbitration clause, the competent civil courts of Davangere, Karnataka, India shall possess sole and exclusive jurisdiction over all legal proceedings.